- Feb 11, 2013
EA Representative Argues That Battlefield 4 Isn't "Broken" - iGame Responsibly
Rep: The game will ship out today or tomorrow.
Me: That?s great but what about me returning it now my warranty is over?
Rep: Sorry we can?t give you anything cause you bought it through GameStop.
Me : they won?t take it back because it?s over the return period.
Rep: we can?t do anything sorry
Me: but Ea released a broken game and I want my money back because the product was not as advertised.
Rep: bf4 is not broken I play it all the time.
Me: but it is broken for me and numerous people.
Rep: nope it?s not a broken product.
Me: then why would Ea pull developers from other projects to fix a non broken game?
Rep: I know exactly what you are talking about the game is not broken it was to fix stability??
In the end the gamer becomes frustrated and begins to yell at the rep, which is never going to help. Then things become more about the argument than anything else, and you rarely receive your desired compensation. As of now it sounds like this consumer is waiting on a replacement copy of a game he wasn?t able to play, and may not be able to return to the retailer due to their return policy.