Battle.net account locked due to suspicious activity

cplmac

cplmac

Registered User
Joined
Nov 16, 2010
Messages
3,840
So I got an email today from Blizzard saying they locked my battle.net account due to suspicious activity. No clue to any specifics at all. I've been away from my computer for 9 days as I've been out of town. So I follow the ridiculous Rube Goldberg chain of links and try to get my account unlocked following their guidelines. There comes a page that requests your email (easy enough, it's obviously the one they sent the account locked email to), then they ask for first name and last name (also fairly easy). It won't work, keeps sending an error that the name and email don't match, tried usernames and anything I could think of that I might have possibly used, nada. So I decide to submit a support ticket to try and get this straightened out, well you can't submit a support ticket (which they recommend you to do if you have this problem) without logging in. I cannot login, so I decide to call their North America support number, the message says we are too busy to take your call please call back later. This is really obnoxious, the game wasn't free but the truth is I don't play it all that much and wouldn't lose a ton of sleep over not being able to play it anymore. However, they locked my Battle.net account which means I can't play ANY Blizzard games, again I don't play often at all but I do love Starcraft. I'm torn between calling them a couple more times or just writing Blizzard off. I guess I'll just call them again after work tomorrow but I hate to lose access to an otherwise standout game developer. They have a link to an account verification process that is to put it mildly "intrusive". It requires you to download and fill out by hand a form with all kinds of personal information including phone number and scan of current valid government issued ID. If that is ultimately the route they require me to travel I will have to sadly part ways with one of the few remaining competent game builders. Fucking hackers are the truest of cowards.
/rant
 
Told you to stay off the miget porn , look where it got ya, a 10 sec nut and hacked account.. shame on you :p

j/k
ya could be fake email to steal your account
 
Go to the actual website, Battle.net and try and log in that way if you can and change your PW immediately!
I used to get alot of these emails when i played wow. I clicked one of those links once and it took me too some other website that looked exactly like the blizzard site, but the address to the site was all weird.
 
It's a legit email from Blizzard and my midget beastiality porn is my business.
 
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22 minute wait for them to answer the phone but they finally did, I've got my account back. Turns out some douche hacked and stole my account while I was on vacation, fake name and everything. Fucking scumbag hackers, now I have to log in and see if any of my shit is fucked up.
 
Fuckin lame-asses. At least you got your account back. And blizzard should be able to restore any shit that got fucked up and sometimes you even get to keep shit that the hacker got for you
 
Hahaha I said something similar Mac!!

Some chinese geezer gt my email and password then changed my email so I couldn't log back in or submit a ticket!!
Had to wait 47 mins for blizzard to answer my phone call but it got all sorted :). I think they have been hacked because if I had a trojan on my pc then surely they would have stolen money from my online banking by now too!?
 
I agree Tater, I think Blizzard got hacked. My e-mail has never been compromised, and I ran the scumware scanners that they linked in their support site and my machine is clean as a whistle. Someone just hacked my Battlenet account. Everything seems to be in order, not sure what they were doing with my account.
 
You did not respond to any emails from them with a link in it did you?
 
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