A lesson in how to get rid of your customers?

RainMotorsports

Leadership
Leadership
Joined
Mar 6, 2011
Messages
8,645
If you have had a web host more than once you probably know the name 1and1. While I can't speak for their German parent operations they have to be one of the worst companies in America and ranks up there pretty high just in internet related companies alone. I got burned years ago when I canceled a contract in its last month and they pretty much ignored the fact that i canceled it. They renewed it and hit up my credit report when

If you thought GoDaddy was bad for supporting SOPA, i thought its pretty bad that sent alot of business the way of NameCheap which might not be your best bet.
GoDaddy - Supported SOPA, got burned for it.
1and1 - Horrible practices that lead to customers getting ripped off.
NameCheap.com - Well known for grabbing their customers expired domains and demanding big money for it. They became an accredited registrar not that long ago but last I checked they were still going through their original reseller eNOM.

Well 1 and 1 has a new game going that pretty much caused me to transfer all my remaining domains off them. I kept getting calls from them, really didn't want to pick up. One day I did they started telling me about this crap they wanted to sell me. They were offering a 30 day free trial for some site building crap. I hung up on the first person but come to find out they started that trial already.

Well I also had another account with them with another domain which isn't my domain. So I got a call for the same BS. I told this guy I had no interest. But guess what they are giving you the trial anyways. Knowing them this thing is going to roll out of trial into a 12 month contract if I don't walk the cancellation tight rope. Good job because I am out lol.

I was already moving my stuff to Hover a few bucks more than the average provider, no where near the most expensive. I run my own web server and it has an email server so their crazy email service prices don't matter. Domain and DNS with no tricks I will take it lol. Main reason I was sticking with 1and1 was grabbing domains at 99 cents and stuff. Not even worth that man.
 
Back
Top