I use the BattleLog website as well with no issues on Firefox.
Also make sure you have the 'Game Launch' option turned on in your settings in the browser.
Epic's download manager is junk sometimes, especially if you're on DSL. Start downloading a 9GB+ update, can't limit the speed (which then takes up 99.9% of your bandwidth not allowing you to do anything else), and then randomly it resets and forces you to start downloading from the start...
If anybody is into Batman big time, the Batman Arkham Collection & the Lego Batman Trilogy are currently free on Epic till September 26th.
Well, if you had spelled the name of the song correctly as @smokerob79 mentioned above, I doubt you'd have been banned. But I'm not sure exactly what's on the list to be honest beyond the most obvious ones.
Then you might have gotten a person banned by accident. That is NOT always a hack.
Case in point:
I got a mortar out, I fire said mortar. Somebody with a MAV destroys it before the shot I took with the mortar lands. 9/10 times, the kill feed will then say 'KILLED' only instead of saying...
It banned you for the 'SPIC' part of the word. If the entire word isn't on the 'safe' list, punkbuster will scan every word and if it finds a 'banned' word inside of it, you'll get nailed & banned on the spot.